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Communication issues

  1. Use the status command, to check the status of the instrument. See status for more information.

  2. If the instrument status is commchannelerror, see MLM troubleshooting.

  3. If the instrument status is loggererror, use Ruskin to check if your logger is communicating at 19200 baud. If the issue persists, contact support@rbr-global.com.

Screenshot 2024-05-09 at 11.34.19 AM.png

If you change any settings on Ruskin, clear the data from the instrument and the data controller, as described in Quick start guide.

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