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RUDICS modem troubleshooting

Diagnostic task

The RUDICS diagnostic task will test the entire communication pathway to the Iridium Satellite network. For this test to succeed, the RBRcervello needs to be positioned outdoors, with a clear view of the sky and with as few obstructions as possible.

After the "RBRcervello>" prompt appears again, type "diagnose rudics" and press enter. This routine will turn on the RUDICS modem and then will attempt to dial to the Iridium network as configured in Telemetry. It can identify failures in the modem, signal strength, or activation issues of the SIM-card.

TEXT
RBRcervello> diagnose rudics
Checking deployment status...
Stopping services...
Waiting for publisher to terminate...
Stopping periodic command scheduler: cron.
Starting RUDICS test
I think the RUDICS modem is on /dev/ttyS4 at 2400 baud.
Waiting for the modem to come up...
Teraform v1.1.2 (built 2021-10-12T20:17:02+0000)
2021-11-12 20:26:24 src/teraform.c:364 [INFO ]: Modem: "/dev/ttyS4"
2021-11-12 20:26:24 src/teraform.c:367 [INFO ]: Dial number: "0088169999999"
2021-11-12 20:26:24 src/teraform.c:388 [INFO ]: Configuring modem...
2021-11-12 20:26:24 src/teraform.c:432 [INFO ]: Waiting for modem to be available...
2021-11-12 20:26:24 src/teraform.c:451 [INFO ]: Checking IMEI...
2021-11-12 20:26:24 src/teraform.c:451 [INFO ]: IMEI: 300125099999999
2021-11-12 20:26:24 src/teraform.c:478 [INFO ]: Checking ICCID...
2021-11-12 20:26:24 src/teraform.c:478 [INFO ]: ICCID: 8988169999999999
2021-11-12 20:26:24 src/teraform.c:488 [INFO ]: Disabling flow control...
2021-11-12 20:26:25 src/teraform.c:520 [INFO ]: Waiting for satellite signal...
2021-11-12 20:26:31 src/teraform.c:520 [INFO ]: Found signal of strength 5/5.
2021-11-12 20:26:31 src/teraform.c:530 [INFO ]: Configuring data connection...
2021-11-12 20:26:31 src/teraform.c:564 [INFO ]: Dialing data connection...
2021-11-12 20:26:40 src/teraform.c:564 [INFO ]: Connection dialed.
The modem connection is up.
Brought the rudics connection up successfully.
Teraform v1.1.2 (built 2021-10-12T20:17:02+0000)
2021-11-12 20:26:40 src/teraform.c:364 [INFO ]: Modem: "/dev/ttyS4"
2021-11-12 20:26:43 src/teraform.c:584 [INFO ]: Escaping from data call...
2021-11-12 20:26:44 src/teraform.c:594 [INFO ]: Disconnecting data call...
The serial link has been brought down.
Powering off the modem.
Restarting services...
Starting periodic command scheduler: cron.
RBRcervello>


Failure, no satellite signal

This error indicates there is a connection problem with the antenna, or the antenna is obstructed.

TEXT
RBRcervello> diagnose rudics
Checking deployment status...
Stopping services...
Waiting for publisher to terminate...
Stopping periodic command scheduler: cron.
Starting RUDICS test
I think the RUDICS modem is on /dev/ttyS4 at 2400 baud.
Waiting for the modem to come up...
Teraform v1.1.2 (built 2021-10-12T20:17:02+0000)
2021-11-12 20:42:48 src/teraform.c:364 [INFO ]: Modem: "/dev/ttyS4"
2021-11-12 20:42:48 src/teraform.c:367 [INFO ]: Dial number: "0088160999999"
2021-11-12 20:42:48 src/teraform.c:388 [INFO ]: Configuring modem...
2021-11-12 20:42:48 src/teraform.c:432 [INFO ]: Waiting for modem to be available...
2021-11-12 20:42:48 src/teraform.c:451 [INFO ]: Checking IMEI...
2021-11-12 20:42:48 src/teraform.c:451 [INFO ]: IMEI: 3001250619999999
2021-11-12 20:42:48 src/teraform.c:478 [INFO ]: Checking ICCID...
2021-11-12 20:42:49 src/teraform.c:478 [INFO ]: ICCID: 8988169763060999999
2021-11-12 20:42:49 src/teraform.c:488 [INFO ]: Disabling flow control...
2021-11-12 20:42:49 src/teraform.c:520 [INFO ]: Waiting for satellite signal...
2021-11-12 20:42:52 src/teraform.c:520 [INFO ]: No signal found. Waiting to try again.
2021-11-12 20:43:03 src/teraform.c:520 [INFO ]: Waiting for satellite signal...
2021-11-12 20:43:03 src/teraform.c:520 [INFO ]: No signal found. Waiting to try again.
2021-11-12 20:43:14 src/teraform.c:520 [INFO ]: Waiting for satellite signal...
2021-11-12 20:43:18 src/teraform.c:520 [INFO ]: No signal found. Waiting to try again.
2021-11-12 20:43:29 src/teraform.c:520 [INFO ]: Waiting for satellite signal...
2021-11-12 20:43:29 src/teraform.c:520 [INFO ]: No signal found after the final
attempt.
2021-11-12 20:43:29 src/teraform.c:520 [ERROR]: Failed after 4 attempts.
Failed to dial connection! Giving up.
Test failure: failed to bring up connection!
Teraform v1.1.2 (built 2021-10-12T20:17:02+0000)
2021-11-12 20:43:29 src/teraform.c:364 [INFO ]: Modem: "/dev/ttyS4"
2021-11-12 20:43:32 src/teraform.c:584 [INFO ]: Escaping from data call...
2021-11-12 20:43:35 src/teraform.c:584 [INFO ]: Escaping from data call...
2021-11-12 20:43:38 src/teraform.c:584 [ERROR]: Failed after 2 attempts.
The serial link has been brought down.
Powering off the modem.
Restarting services...
Starting periodic command scheduler: cron.
RBRcervello>

Failure, no carrier or activation issue

This failure usually occurs because of a bad connection with the network or when the SIM-card has not been successfully activated.

TEXT
RBRcervello> diagnose rudics
Checking deployment status...
Stopping services...
Waiting for publisher to terminate...
Stopping periodic command scheduler: cron.
Starting RUDICS test
I think the RUDICS modem is on /dev/ttyS4 at 2400 baud.
Waiting for the modem to come up...
Teraform v1.1.2 (built 2021-10-12T20:17:02+0000)
2021-11-12 20:54:02 src/teraform.c:364 [INFO ]: Modem: "/dev/ttyS4"
2021-11-12 20:54:02 src/teraform.c:367 [INFO ]: Dial number: "0088160999999"
2021-11-12 20:54:02 src/teraform.c:388 [INFO ]: Configuring modem...
2021-11-12 20:54:02 src/teraform.c:432 [INFO ]: Waiting for modem to be available...
2021-11-12 20:54:02 src/teraform.c:451 [INFO ]: Checking IMEI...
2021-11-12 20:54:03 src/teraform.c:451 [INFO ]: IMEI: 300125061999999
2021-11-12 20:54:03 src/teraform.c:478 [INFO ]: Checking ICCID...
2021-11-12 20:54:03 src/teraform.c:478 [INFO ]: ICCID: 8988169234002999999
2021-11-12 20:54:03 src/teraform.c:488 [INFO ]: Disabling flow control...
2021-11-12 20:54:03 src/teraform.c:520 [INFO ]: Waiting for satellite signal...
2021-11-12 20:54:12 src/teraform.c:520 [INFO ]: Found signal of strength 1/5.
2021-11-12 20:54:12 src/teraform.c:530 [INFO ]: Configuring data connection...
2021-11-12 20:54:12 src/teraform.c:564 [INFO ]: Dialing data connection...
2021-11-12 20:54:12 src/teraform.c:564 [INFO ]: Dial reported no carrier. Waiting 40s
to try again.
2021-11-12 20:54:52 src/teraform.c:564 [INFO ]: Dialing data connection...
2021-11-12 20:54:52 src/teraform.c:564 [INFO ]: Dial reported an error.
2021-11-12 20:54:52 src/teraform.c:564 [ERROR]: Failed after 2 attempts.
Failed to dial connection! Giving up.
Test failure: failed to bring up connection!
Teraform v1.1.2 (built 2021-10-12T20:17:02+0000)
2021-11-12 20:54:52 src/teraform.c:364 [INFO ]: Modem: "/dev/ttyS4"
2021-11-12 20:54:55 src/teraform.c:584 [INFO ]: Escaping from data call...
2021-11-12 20:54:58 src/teraform.c:584 [INFO ]: Escaping from data call...
2021-11-12 20:55:01 src/teraform.c:584 [ERROR]: Failed after 2 attempts.
The serial link has been brought down.
Powering off the modem.
Restarting services...
Starting periodic command scheduler: cron.
RBRcervello>
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